Terms & Conditions – Lugaro India

Effective Date: 15 May 2026

Welcome to Lugaro India. By accessing or using our website, https://lugaro.in, you agree to comply with these Terms & Conditions. Please read them carefully before placing an order.

1. General Information

Lugaro India operates an online store offering products for customers. These Terms & Conditions apply to all visitors, customers, and users of our website.

By using our website or purchasing our products, you agree to these terms and our applicable store policies.

1. Products and Descriptions

We make reasonable efforts to display accurate product descriptions, images, prices, and specifications.

However:

• Product colours and appearances may vary slightly due to screen settings or lighting.
• Product images may be illustrative.
• Product availability may change without prior notice.
• We reserve the right to correct errors in product descriptions or pricing, subject to applicable law.

1. Pricing and Payments

All product prices will be displayed on our website in the applicable currency.

• Prices, offers, and discounts may change without prior notice.
• Any applicable shipping charges or additional costs will be displayed before checkout.
• Orders are subject to successful payment confirmation or any applicable cash-on-delivery verification.
• We reserve the right to investigate suspicious or potentially fraudulent transactions.

We will not use these terms to override any consumer rights available under applicable law.

1. Orders and Order Confirmation

After placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or another available communication channel.

An order confirmation does not necessarily guarantee acceptance if the product is unavailable, payment is unsuccessful, or an error or suspected fraudulent activity requires review.

If we cannot fulfil an accepted order, we will inform you and arrange any applicable refund in accordance with our policies and applicable law.

1. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timeframe displayed on our website or communicated to you.

• Delivery times are estimates and may vary by location and courier service.
• Delays may occur due to weather, logistics, public holidays, or other circumstances beyond our reasonable control.
• Customers must provide accurate delivery details and contact information.
• Additional delivery attempts or address corrections may be subject to courier policies.

For more information, please refer to our Shipping Policy.

1. Returns, Refunds and Cancellations

Returns, refunds, replacements, and cancellations are handled according to our published Return & Refund Policy and Cancellation Policy.

Customers should review the applicable policy before purchasing.

Nothing in these Terms & Conditions limits any mandatory consumer rights under applicable Indian law.

1. Customer Responsibilities

When using our website, you agree to:

• Provide accurate and complete information when placing an order.
• Use the website only for lawful purposes.
• Avoid fraudulent orders, unauthorised transactions, or misuse of our services.
• Avoid interfering with the website's security or operation.
• Not submit harmful, misleading, or unlawful content through our website.

1. Intellectual Property

Unless otherwise stated, the content on our website, including product descriptions, branding, logos, graphics, images, and website design, belongs to Lugaro India or the relevant rights holders.

You may not reproduce, distribute, modify, or commercially use protected content without prior permission, except where permitted by law.

1. Third-Party Services

Our website may use third-party services, including payment gateways, courier companies, suppliers, and website service providers.

These services may be subject to their own terms and policies. We are not responsible for independent third-party services beyond our responsibility under applicable law.

1. Limitation of Liability

We will make reasonable efforts to maintain a reliable website and provide accurate product information.

To the extent permitted by applicable law, Lugaro India will not be liable for indirect losses arising from website interruptions or circumstances beyond our reasonable control.

Nothing in this section excludes or restricts liability where such exclusion or restriction is prohibited by law, including applicable consumer protection rights.

1. Privacy

Personal information collected through our website will be handled in accordance with our Privacy Policy and applicable data protection laws.

Please review our Privacy Policy to understand how your information may be collected, used, and shared.

1. Changes to These Terms

We may update these Terms & Conditions when necessary to reflect changes in our business, website, services, or legal requirements.

Updated terms will be published on this page with a revised effective date. Changes will apply as permitted by applicable law.

1. Governing Law and Disputes

These Terms & Conditions are governed by the laws of India.

Any disputes will be handled by the appropriate courts or dispute-resolution bodies in accordance with applicable Indian law. Nothing in this section limits any rights consumers may have under applicable law.

1. Contact Information

For questions about these Terms & Conditions, please contact us:

Business Name: Lugaro India
Instagram: @lugaroindia
WhatsApp: +91 7511177637
Facebook: Lugaro India
Website: https://lugaro.in

By using Lugaro India, you acknowledge that you have read and understood these Terms & Conditions.

Thank you for shopping with Lugaro India!